The Textmagic Blog
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Text messaging service provider Textmagic brings to you the latest news,
trends and inspiring ideas on how to grow your small business.
Choosing the right customer feedback tools can be overwhelming. From surveys and reviews to net promoter score (NPS) tracking, the...
Let’s kick off this article with a quick reality check: since returning customers are more likely to make a purchase, running a ...
Ever been ghosted by someone you emailed days before? You’re not alone. Delivering a reminder email without sounding annoying ha...
Knowing how to build trust with customers is one of the most important steps you can take to grow your business. 58% of U.S. custo...
Things are changing really fast in the CX landscape. Just three years ago, Gartner found that for 58% of customers, digital experi...
Regardless of the industry you are in, customers are the most important part of your business. Consequently, knowing what they thi...
Clients expect fast and reliable service that meets and exceeds their expectations. A simple way of providing better support is by...
Small businesses often struggle with growing their client base, mainly due to a lack of proper client management. Keeping track of...
Confirmation emails are a direct line between your company and your customers. Effective confirmation emails don’t simply confir...
